http://www.prestoplace.com?src=forumtopic_rss Presto Place - Presto Hardware Forum Tue, 19 Aug 2008 21:21:23 GMT admin@prestoplace.com Presto Place 60 http://www.prestoplace.com/brand/presto/community.gif http://www.prestoplace.com?src=forumtopic_rss http://www.prestoplace.com/forum/thread/10843/This-is-strange.../?src=forumtopic_rss I wrote an email to the Presto people about where I could get my mothers Presto fixed and they send me to a users forum? Do they not have anyone working there and only the customers can fix it? Kinda strange don't you think? It also directs me back to Presto.com to the tech support part of the site.....why didn't he send the message to them? Sorry about this thread, but it would be great to get a stright answer from a website for once........ Presto Hardware Tue, 19 Aug 2008 21:21:16 GMT JimP http://www.prestoplace.com/forum/thread/10843/This-is-strange.../#discussion?src=forumtopic_rss http://www.prestoplace.com/forum/thread/10811/Forwarding-emails-to-another-address-phone-number/?src=forumtopic_rss My mother lives in a retirement home that just went digital with their phone lines. Now, her Presto machine will not work! Does anyone have any ideas as to how to fix it? Can the emails sent to her be forwarded to another email address or fax number until we get this resolved? Thanks! HP Printing Mailbox Mon, 04 Aug 2008 03:25:49 GMT rswc90 http://www.prestoplace.com/forum/thread/10811/Forwarding-emails-to-another-address-phone-number/#discussion?src=forumtopic_rss http://www.prestoplace.com/forum/thread/10708/I-am-wondering-why-the-photos-in-Presto-are-so-small/?src=forumtopic_rss My mother can hardly see them!!! Can anyone out there help me? Thanks Arlene Presto Styles Fri, 11 Jul 2008 23:36:29 GMT Arlene http://www.prestoplace.com/forum/thread/10708/I-am-wondering-why-the-photos-in-Presto-are-so-small/#discussion?src=forumtopic_rss http://www.prestoplace.com/forum/thread/10673/Presto-printing-mailbox-prognosis-for-lightning-surge-survival/?src=forumtopic_rss The area where my mother lives hasn't had a recorded lightning strike for at least 50 years -- so hey, why invest in surge protectors? Well, the dry-lightning storm that hit central California last weekend, touching off more than 800 fires, was an equal-opportunity zapper. Two forks of one bolt blasted a couple of trees in my mother's back yard. Among the appliance casualties was Mom's Presto printer, which was DOA when I arrived to inspect the house. I'm wondering if the whole unit is toast, or whether the damage would have been absorbed by, and limited to, the printer's external power supply/converter box. If so, it would be a lot cheaper to get a new power supply than to buy a new printing mailbox system. Does anyone have any insight on how an HP Printing Mailbox handles that kind of major electrostatic-discharge abuse? Thanks in advance, Jim HP Printing Mailbox Fri, 27 Jun 2008 01:02:31 GMT Jim Hatlo http://www.prestoplace.com/forum/thread/10673/Presto-printing-mailbox-prognosis-for-lightning-surge-survival/#discussion?src=forumtopic_rss http://www.prestoplace.com/forum/thread/10672/is-the-phone-jack-a-pass-through-to-the-telephone/?src=forumtopic_rss or do I need a splitter at the wall jack? Anything else involved in the physical setup besides: - phone jack - power - ink cart. install - paper in tray HP Printing Mailbox Thu, 26 Jun 2008 21:26:04 GMT mangurian http://www.prestoplace.com/forum/thread/10672/is-the-phone-jack-a-pass-through-to-the-telephone/#discussion?src=forumtopic_rss http://www.prestoplace.com/forum/thread/10615/How-does-it-connect-to-the-wall-jack-really/?src=forumtopic_rss I keep reading how easy it is to hook up the Mailbox to the phone jack. But how does one do that? If there is only one jack, do I need a splitter? Please advise -- I don't want to arrive at my parents' home (80 miles distant) and discover I can't hook it up. HP Printing Mailbox Sun, 08 Jun 2008 19:13:41 GMT Keara http://www.prestoplace.com/forum/thread/10615/How-does-it-connect-to-the-wall-jack-really/#discussion?src=forumtopic_rss http://www.prestoplace.com/forum/thread/10558/Force-dial/?src=forumtopic_rss I read on one of the postings about a 'force dial' command, but I don't see it documented anywhere. Is there a way to force the unit to dial the mother ship for testing rather than waiting for the next scheduled time? thanks.... bill HP Printing Mailbox Fri, 16 May 2008 21:33:56 GMT Bill http://www.prestoplace.com/forum/thread/10558/Force-dial/#discussion?src=forumtopic_rss http://www.prestoplace.com/forum/thread/10481/Ink-Question/?src=forumtopic_rss I noticed when I went to purchase the 97 HP Cartridge it stated that it has more ink Large size 14ml. Is this the same size that is used in the Presto Mailbox and if not, can it still be used? Also, I couldn't remember if it had a seperate Black ink cartridge. Thanks for your help, Nan Ink, Paper, and Accessories Fri, 25 Apr 2008 02:29:57 GMT Nans http://www.prestoplace.com/forum/thread/10481/Ink-Question/#discussion?src=forumtopic_rss http://www.prestoplace.com/forum/thread/10303/Duplexing--/?src=forumtopic_rss Does the Presto print on both sides of a piece of paper? I know my parents would greatly appreciate that kind of feature. HP Printing Mailbox Thu, 28 Feb 2008 21:30:29 GMT Alaska http://www.prestoplace.com/forum/thread/10303/Duplexing--/#discussion?src=forumtopic_rss http://www.prestoplace.com/forum/thread/10292/buying-ink/?src=forumtopic_rss I want to be able to use your site to order the ink for my mother's printer without having to re-enter the credit card info etc. everytime. You have her credit card # already, why can't I just click on something when I'm ready to order a new ink cartridge, you ship it to her, and charge the card # on file? Ink, Paper, and Accessories Mon, 25 Feb 2008 13:55:14 GMT Blob http://www.prestoplace.com/forum/thread/10292/buying-ink/#discussion?src=forumtopic_rss http://www.prestoplace.com/forum/thread/10225/Complaints-turned-to-Congrats-/?src=forumtopic_rss Everything I've read has been great about the Presto service. However, our experience is not so wonderful. We bought my mother a Presto email machine for Christmas and set it up 2 days in advance. I spent 3 days on & off of the phone with the Presto Team. Though the machine would sometimes dial out when forced, it would not call out automatically. It was decided that the machine was defective so it was returned. Now we have a new one. I was able to talk Mom through the setup. It wouldn't work. To make a long story shorter, we got it to call out once last night after a reset and it called out once automatically. Now it has missed the next two call times. I am living in another state and don't really want to have to drive there to resolve this issue. Has anyone else had problems that were eventually resolved. What did it take? It's very frustrating to just keep pulling the plug. Then waiting, then forcing a dial, then waiting some more. And to follow up on our Presto problem.... Peter Radsliff contacted me right away and got everyone in the Presto Team involved... Reviews and Testimonials Product Feedback Sending and Checking Mail Wed, 23 Jan 2008 17:55:05 GMT JLP54 http://www.prestoplace.com/forum/thread/10225/Complaints-turned-to-Congrats-/#discussion?src=forumtopic_rss http://www.prestoplace.com/forum/thread/10196/Clear-Queued-Mail-/?src=forumtopic_rss My mother's printing mailbox has had a paper jam for a few days, and she is unable to clear it. When we finally have it cleared, we won't want all of the old news articles, and other pending deliveries to print, wasting paper & ink... How can we clear the queue? HP Printing Mailbox Daily Deliveries General Discussion Sat, 12 Jan 2008 16:59:51 GMT Greeno http://www.prestoplace.com/forum/thread/10196/Clear-Queued-Mail-/#discussion?src=forumtopic_rss http://www.prestoplace.com/forum/thread/10189/Suspend-Mail/?src=forumtopic_rss Is there an easy way to suspend delivery of the subscriptions? After returning from a week away, my mother was confronted with over 50 pages of "mail", that had accumulated in her absence. All of this was from the daily subscriptions... It would be a good feature to be able to designate an "away" period during which to suspend all subscriptions (without having to unsubscribe and re-subscribe). This would save on ink and paper, not to mention the clutter of having old news, etc to sift through. HP Printing Mailbox News, Rumors and Discussion Daily Deliveries General Discussion Thu, 03 Jan 2008 18:03:04 GMT Greeno http://www.prestoplace.com/forum/thread/10189/Suspend-Mail/#discussion?src=forumtopic_rss http://www.prestoplace.com/forum/thread/10187/paper-jams/?src=forumtopic_rss Has anyone had a problem with paper jams? I set up the machine for my mother-in-law a few weeks back and everything seemed fine. Then she called to say the paper jammed and she removed it, but now it was jamming all the time. I brought the machine back to my house and it is jamming still. I got it to print the demo sheet without jamming but then all the other times it has jammed. It starts to print and then stops and then crumples. I looked inside and I cannot see any paper pieces, but when the ink carraige goes back and forth there is a bit of a ginding or vibration. If I cannot get it to work, how can I get it replaced/serviced. Thanks in advance for any input. HP Printing Mailbox Tue, 01 Jan 2008 03:38:38 GMT MitchLap http://www.prestoplace.com/forum/thread/10187/paper-jams/#discussion?src=forumtopic_rss http://www.prestoplace.com/forum/thread/10183/Can-t-get-started....../?src=forumtopic_rss Help! It's after business hours, or I'd call the help number. I can't even get started with this machine. I'm trying to set it up for my in-laws. We've plugged everything in properly. I know the phone line works because the phone plugged into the line out on the back of the hardware functions. But, when we first plugged it in, it went through it's paces, and printed out a sheet that only said it wasn't connected to a phone line. Well, yes it is! I know I'm supposed to get a printout with a "security code." No amount of unplugging and re-plugging the machine results in anything. I have a steady blue light. Is there no way to get it to try again to dial in and print out my security code? I've tried doing a force connect to presto (simultaneously pushing the stop button and the up volume button twice), but that results in only getting a recording. I hear no modem-type sounds. Should I? I read about this force connect on another web site. Very frustrating. I'm supposed to drive back home to Austin tomorrow, but will feel terrible if I have to leave my in-laws with... HP Printing Mailbox Wed, 26 Dec 2007 05:49:52 GMT Michael http://www.prestoplace.com/forum/thread/10183/Can-t-get-started....../#discussion?src=forumtopic_rss http://www.prestoplace.com/forum/thread/10180/Can-it-be-used-as-a-printer-/?src=forumtopic_rss Can the HP printing mailbox be used as a regular printer? (We've purchased one for my mother for Christmas, so we haven't taken it out of the box yet.) When we visit her, can we configure the printer to work with our laptops? Thanks for your help! HP Printing Mailbox Mon, 24 Dec 2007 15:56:25 GMT Mary W http://www.prestoplace.com/forum/thread/10180/Can-it-be-used-as-a-printer-/#discussion?src=forumtopic_rss http://www.prestoplace.com/forum/thread/10170/Printer-Data-Format/?src=forumtopic_rss Does anyone have any information on how the printer data stream is setup? Evidently the printer has ben pre-programmed to dial, but how might one change that to a specific number. The other known is that the printer spits out a security code and that tells the service who it is. I am curious as to how difficult it would be to set up a server for the printer. HP Printing Mailbox Fri, 07 Dec 2007 18:54:43 GMT Moribund http://www.prestoplace.com/forum/thread/10170/Printer-Data-Format/#discussion?src=forumtopic_rss http://www.prestoplace.com/forum/thread/10169/Reusing-paper/?src=forumtopic_rss Can anyone tell me which way paper goes into the printer? My mother wants to recycle the paper that the service has spit out with messages, etc. Should it load face (printed side) up or down? TIA, Moribund Ink, Paper, and Accessories Fri, 07 Dec 2007 18:50:54 GMT Moribund http://www.prestoplace.com/forum/thread/10169/Reusing-paper/#discussion?src=forumtopic_rss http://www.prestoplace.com/forum/thread/10167/So-Far--So-Good-/?src=forumtopic_rss I set up the Presto printing mailbox for my 83 year old mother this week. We have a large family scattered all over the country (9 brothers and sisters plus 13 nieces and nephews). Naturally it's great for my mother to be receiving letters and pictures from everyone. Honestly, though, this is just really convenient for the rest of the family. Let's face it. Darn few people write letters anymore (unfortunately), but most of us think nothing of popping off a quick email. This way the family can send mom a note on the fly. I think this will make it a lot easier for us all to keep in touch with her. So far a number of siblings have sent notes, which is wonderful for my mom. Buying Process: I ended up lucking out on a great deal with this. I wish I had realized at the time just how great it was. I would have bought a few more (and ebayed any I didn't end up using!). I got mine for $30 at buy.com on the day after Thanksgiving. Haven't seen a deal like that since then. Account Setup: The online setup was pretty easy. The only challenge... Reviews and Testimonials Thu, 06 Dec 2007 01:18:56 GMT MsMarieH http://www.prestoplace.com/forum/thread/10167/So-Far--So-Good-/#discussion?src=forumtopic_rss http://www.prestoplace.com/forum/thread/10165/Replacement-Ink-Cartridges/?src=forumtopic_rss I saw one posting that indicated the "Ink Status" report did not work with 3rd party ink cartridges; has anyone found less costly cartridges that will properly register the status? Most of us realize that HP makes money on their ink and other expendables, and at one cartridge per month, that is aboyt $420 per year on ink, more if we step-up the usage with more content. (This may be one reason NOT to use "Presto Styles", because it accelerates the depletion of ink)... Cutting the ink costs by 1/2 or even 1/3 would be welcome, but the ink status reporting is a major requirement for us; so we are on a quest for cheaper ink cartridges that also properly report their status. HP Printing Mailbox Product Feedback Ink, Paper, and Accessories General Discussion Tue, 04 Dec 2007 20:34:56 GMT Greeno http://www.prestoplace.com/forum/thread/10165/Replacement-Ink-Cartridges/#discussion?src=forumtopic_rss