Presto Place - General Discussion Forum

Community Poll: Are you giving the gift of Presto in the 2011 holiday season?

Peter Redmer — Tue, 20 Dec 2011 22:22:40 GMT

Personalised Pens, Pencils, Crayons, Highlighters and Markers

Johroy — Mon, 13 Jun 2011 09:10:51 GMT

The Redbows promotional pens store is a micro-website we run to provide a dedicated portal into our ranges of promotional pens, pencils, marker pens, highlighters and crayons. Promotional pens and pencils on the website are organised into collections based on the materials used: plastic or frosted plastic, express delivery, ECO and recycled. Redbows has an enviable reputation for quality and service.

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Poll: How often does your Presto-connected loved one receive something to their printer?

Peter Redmer — Fri, 11 Mar 2011 19:58:56 GMT

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Presto Newsstand Service

Brian Kirsch — Mon, 28 Dec 2009 01:25:14 GMT

Am I alone, or does anyone else think the Newsstand service is severely lacking? I'm willing to bet that most of us purchased the Presto service for elderly parents. Some are home-bound. Some are in assisted living. Some are in a care home. They're not very active, don't travel much, don't do big gardening projects, don't do home improvement projects. They couldn't care less about celebrity gossip or astrology. Crosswords are too hard, Sudoku is a mystery. Yet - most of the Newsstand content is geared to the above. Huh??? Who does Presto think they serve??? Most of their content seems appropriate for those in their 60's, still very active, and online. A MAJOR disconnect in my opinion....... For example, when I first set up the machine, it printed out 2 FULL PAGES WITH PICTURES from Better Homes and Gardens/50+ The Right Way on makeup tips to make your skin look fabulous! I don't think my 83 year old mother would be interested in that, LOL! I immediately canceled that subscription. But the Newsstand options are very limited for Presto's demographic........ That's my only beef with the service, but it's an important one!!

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great customer service

debbie roberts — Fri, 21 Aug 2009 01:24:18 GMT

My 93 year old Nana was having a problem with her machine. She was frantic and it was a Sunday and I couldn't get help until Monday so I posted. The people in customer service were WONDERFUL! It turns out she needed a new machine, which she has, and we are back in business. The old one had been hit by lightening, it was 3 years old. She looks forward to her messages 2x every day!

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Multiple photos on one page?

Lance — Sun, 14 Jun 2009 16:07:36 GMT

I want to post three or four jpeg photos on the same page. what is the best way to do that. I see the templates don't allow it. I wonder if I send a standard ms word page with inserts if that would work. thanks

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PDF problem

David — Tue, 31 Mar 2009 15:44:02 GMT

When sending PDF files in the landscape mode the Presto printer is printing out in portrait mode, so we only get 1/2 the page. This has just started happening after a year of use. Any ideas?

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Poll: What is Your Favorite Feature of the New PrestoConnect Service?

Peter Redmer — Tue, 18 Nov 2008 19:56:33 GMT

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OUT OF PAPER ERROR!!

jskalet — Sun, 28 Sep 2008 18:41:06 GMT

my 96 year old mother in minnesota has a presto and i am the manager of the account in Denver. Frequently i get an "out of paper message and she doesn't get my emails even though her machine has paper in it and the out of paper light is not blinking. any suggestions? could the tray not be in all the way or maybe she is not opening the lid when she fills it? please help me. john skalet jskalet@aol.com

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activation

christi99 — Sun, 14 Sep 2008 22:13:12 GMT

How much is the activation fee? Is there a monthly fee on top of that? Will this system work in Canada? Thanks, Christi

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Interpreting ink level

TimJ — Sun, 03 Aug 2008 19:49:00 GMT

I realize that it depends on the kind of pages printed, but do you have any general guidelines on how many pages can be printed after the ink level reaches Yellow? (We are using the high-capaclty cartridges.)

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Error message sent to Presto Friend

Mark MacGuidwin — Sun, 03 Aug 2008 00:54:29 GMT

Dear Julie, You recently sent an email to grammacorinne@presto.com with one or more attachments. Unfortunately, at least one of the attachments could not be printed properly. The above message was sent to a Friend of my Mother. Unfortunately, she did not send any attachments, only an email. And my Mother said she did not receive the email from Julie. I checked Julie's email address against my Mother's Friends list and it is perfect. Any idea what is going on here? Mark MacGuidwin

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A second effort (success this time?)

Keara — Tue, 22 Jul 2008 18:11:47 GMT

About a month ago I ordered the Presto printer, and a full year of Presto service, for my elderly parents. I was tremendously enthusiastic about the whole idea. I asked a bunch of questions here so that I would be well prepared. I went to Staples and bought extra supplies. I talked it up among friends and relatives. Well, that first effort was a disaster. Customer service was rude and misleading, and pretty much wasted a full day (11 hours!) of my time. There were other problems as well. I eventually gave up in frustration, anger and exhaustion. - - - - - - - - - - - - Several weeks later, I have rested up a little, gained some distance, and have ordered a second printer. Here's why I hope it might work out better this time -- (1) I know enough not to let Customer Service send me on another wild-goose chase. (2) I am no longer planning a vacation, and so am not under the same time constraints that I was. (3) I'm resigned to there being installation problems, instead of giddily optimistic as I was before. If it takes a couple of 100-mile trips to...

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where can I get a converter?

LynnKS — Sat, 19 Jul 2008 22:30:51 GMT

I thought I had found a digital-to-analog converter to use with the Presto and Qwest digital phone service, so I ordered the Presto. Then I went to order the converter and I noticed a PDF users manual; looked at that and found that the converter is not to be connected directly to the wall phone jack (it goes between the phone & the handset), so I guess it's unusable for this application. Already tried Best Buy and Radio Shack stores. They don't have a clue. Since so many telephone systems around the country are now digital, why doesn't Presto have a digital version, or at least offer a converter as an acccessory? I've been working on this project all week, and this is where I've ended up ... a Presto on order and possibly no way to use it. So, is there any place I can buy one of these converters so the Presto will work for my mom?

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Photo size

Arlene — Fri, 11 Jul 2008 17:13:56 GMT

I am wondering why the photos are so small? My mom can barley see them. Am I doing something wrong? Thanks Arlene

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3RD PARTY RSS FEEDS, BLOGS, ONLINE MAGAZINES

amylu11 — Wed, 25 Jun 2008 22:33:55 GMT

hi, my dad likes politics, news, etc. can i have rss feeds for the daily blogs,Magazines, and journals from 3rd party websites sent to his presto address?

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Questions?

dep825 — Thu, 12 Jun 2008 14:18:55 GMT

1) Is there any way to test drive the software to see how it actually works? 2) I want to set up a calendar for an elederly parent. It needs be multi month, to contain dates, appointments, travel plans, etc, be saved somewhere so that multiple family members in different parts of the country can access it & add info, and have it transmit periodically to the Parent using Presto. Am I correct that yr software (eg calendar styles) does NOT do this? Any suggestions how to accomplish...EASILY! Outlook has a calendar. How about other on-line calendars? 3) How much noise does the dialer make when dialing out? Is it like the beep, beep, beep of a computer modem dialer (ie objectionable) or silent? 4) If I email the Parent, can I also cc other family members? This could be answered if thre was a demo of the software but I can find no such thing. Thanks...product looks appealing but must get this info first. DEP

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Question about space (and siblings) :-)

Keara — Sun, 08 Jun 2008 01:10:05 GMT

Hello, Presto-ites, I'm on the verge, I'm sure, of buying the necessary HP printer and signing up for Presto service for my parents, ages 82 and 86. They spend most of the day, on most days, in my father's single room in the nursing care section of their retirement community. It's not tiny, but space is at a premium. So that's my first question -- how much space does the whole package take up? Has anyone found a really nifty way of dealing with the space issue? Second, I'm anticipating some criticism from one or more grown siblings for unilaterally making this purchase and installing it. (I don't dare ask for their agreement first because I truly fear that they won't give it.) Has anyone else run into this? Any suggestions for dealing with it? I guess I'll just say that I've shouldered all the expense and if no one uses it, we can always remove the printer and no harm done. But still - any experiences to relate? I'll be the account manager for my parents, but one brother who lives much closer to them will probably have to look after paper and ink supplies. So that might be...

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Presto use with "Comcast Digital Voice" - VOIP

Mysticeti — Thu, 05 Jun 2008 14:26:08 GMT

My 78 year old Mom has decided she can't handle the computer any more. I'd like to simplify things for her and to that end I'd like to consolidate some of her bills and get her a Presto Email Printer. Right now she's getting a bill from Comcast for cable TV, a bill from Verizon for local telephone (and DSL), and a bill from AT&T for long distance. Scrapping the DSL and getting Comcast Digital Voice seems like an ideal solution except the Presto FAQ clearly states that Presto will not work with VOIP (and, if I'm not mistaken, Comcast Digital Voice is VOIP). So I'm wondering.... is the FAQ up to date? Are all VOIP implementations incompatable with Presto? If not, has anyone has success using Comcast Digital Voice with Presto? Thanks!

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List of Access Numbers

kkj1961 — Tue, 03 Jun 2008 20:18:05 GMT

Hi. My parents live in rural Central Illinois. I am considering a presto for them, but want to make sure the multiple daily update calls won't be long distance. Is there a list of access numbers somewhere on the presto website? I couldn't find one. Kevin Jones

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