http://www.prestoplace.com?src=forumtopic_rss Presto Place - Product Feedback Forum Tue, 18 Nov 2008 17:28:51 GMT admin@prestoplace.com Presto Place 60 http://www.prestoplace.com/brand/presto/community.gif http://www.prestoplace.com?src=forumtopic_rss http://www.prestoplace.com/forum/thread/11008/New-Presto-Account-Manager-interface/?src=forumtopic_rss I just logged into my account and noticed the new interface. Great job guys! This should really help. thanks again.... bill Product Feedback Sat, 15 Nov 2008 01:31:09 GMT Bill http://www.prestoplace.com/forum/thread/11008/New-Presto-Account-Manager-interface/#discussion?src=forumtopic_rss http://www.prestoplace.com/forum/thread/10920/OUT-OF-PAPER-MESSAGE-PROBLEMS/?src=forumtopic_rss BASED ON MY EXPERIENCE SO FAR WITH MY 96 YEAR OLD MOTHER IN MINNEAPOLIS WITH HER PRESTO AND ME AS THE MANAGER IN DENVER, IS OUT OF PAPER MESSAGES. HER MACHINE SHOWS THAT SHE HAS PAPER AND THE LIGHT IS NOT BLINKING AND YET IT PREVENTS THE MACHINE FROM CALLING IN FOR MESSAGES. WHEN I GO TO THE WEB SITE, IT TELLS ME THAT THE MACHINE REPORTED OUT OF PAPER AT LAST CALL WHICH MAYBE WAS DAYS AGO. PLEASE HELP ME. JOHN SKALET Product Feedback Sun, 28 Sep 2008 18:48:23 GMT jskalet http://www.prestoplace.com/forum/thread/10920/OUT-OF-PAPER-MESSAGE-PROBLEMS/#discussion?src=forumtopic_rss http://www.prestoplace.com/forum/thread/10869/Idea-for-popularizing-Presto/?src=forumtopic_rss I sent an email to a bunch of clergy I know. They deal with seniors and others who might benefit from Presto. I gave them the positive experience my 92 year old mother is having and mentioned the simplicity and other attributes. I have had very positive feedback. I would recommend that Presto contact churches, senior centers etc and point out what is available. I emphasized: - good for hard of hearing, - can send instructions and reminders (re. meds , appointments, etc), - hands off, -dial-up, - and my mother's favorite--------- PICTURES! Product Feedback Wed, 03 Sep 2008 15:24:50 GMT mangurian http://www.prestoplace.com/forum/thread/10869/Idea-for-popularizing-Presto/#discussion?src=forumtopic_rss http://www.prestoplace.com/forum/thread/10837/Suggestion/?src=forumtopic_rss I'd really like to see a counter on the admin site of how many emails are queued and processed during the last connection. We are apparently at the mercy of "rural" phone service, and sometimes it connects, sometimes it doesn't. Knowing whether there are pending and processed emails will allow us long-distance-admins to know whether we have a problem or not. Product Feedback Fri, 15 Aug 2008 12:02:46 GMT EmailBob http://www.prestoplace.com/forum/thread/10837/Suggestion/#discussion?src=forumtopic_rss http://www.prestoplace.com/forum/thread/10740/Entries-on-calendar/?src=forumtopic_rss This won't be a priority, I realize, but perhaps it could be implemented sometime in the future. The calendar idea is a nice one. But it won't really help my parents to have a calendar that has no information on it. What would be really nifty would be a calendar that had birthday, anniversary, graduation, vacation, etc. information on it. Where I could enter the info that on, say, August 10 it will be Billy's 10th birthday; and that Jim and Joanne plan to visit on August 21st. That would be a real plus! Product Feedback Tue, 22 Jul 2008 17:59:29 GMT Keara http://www.prestoplace.com/forum/thread/10740/Entries-on-calendar/#discussion?src=forumtopic_rss http://www.prestoplace.com/forum/thread/10670/Registration-of-Friends/?src=forumtopic_rss Registration of friends is cumbersome....it prevents friends from passing on the Presto Owner's email addres to others... how about if an unknown sender's email comes in, it bounces to the administrator who can then "ok" or "reject" the sender....if "ok", the email goes thru AND the sender is automatically registered...the admin could then go in later to add phone number, name etc if desired....love the device....DEP Product Feedback Thu, 26 Jun 2008 12:52:36 GMT dep825 http://www.prestoplace.com/forum/thread/10670/Registration-of-Friends/#discussion?src=forumtopic_rss http://www.prestoplace.com/forum/thread/10620/Newsstand-Idea-The-Good-Times...-with-Photos/?src=forumtopic_rss My 92 year mother dearly loves her Presto service, but none of the present Newsstand subscriptions interest her. Please see if you can work out a source of articles --- with photos --- with Reminisce - "The Magazine That Brings Back the Good Times." Mom subscribes to the magazine because the articles, which are in large type, interests her and their photos are super. Web site address is www.reminisce.com . Thanks, JoeFred Product Feedback Wed, 11 Jun 2008 18:12:05 GMT joefred http://www.prestoplace.com/forum/thread/10620/Newsstand-Idea-The-Good-Times...-with-Photos/#discussion?src=forumtopic_rss http://www.prestoplace.com/forum/thread/10353/unresolved-phone-number-problem/?src=forumtopic_rss Please help if you can Presto enthusiasts. I purchased my Presto machine like so many of us last december for my elderly parents so we can send them e-mails and photos etc. We were very happy with the printer and the service until early february when I received an e-mail from Presto that the phone number my parents unit would be calling in to receive messages was being changed from their tollfree nationwide number to a local number in heir home town. Mom advised that she also got a message accross the printer stating the same. Since that date no messages have been received dispite several troubleshooting efforts. As I live halfway accross the country I must call tech support and then have my technologically challenged parents follow the steps presto gives me such as unplug phone and power chords, depress the stop button and press + and - etc, then wait until the next cue time to see if it works. Presto rep did enter the tollfree number back into the selection field but it appears under the lcl number which is likely incorrect. I cannot delete the local number and Presto has not been able to do so... Product Feedback Thu, 20 Mar 2008 23:22:38 GMT uconnbob http://www.prestoplace.com/forum/thread/10353/unresolved-phone-number-problem/#discussion?src=forumtopic_rss http://www.prestoplace.com/forum/thread/10347/Keyboard-and-sending-feature-for-Presto-/?src=forumtopic_rss Received some feedback recently, suggesting that a nice feature for the Presto would be an add-on keyboard and email interface. The idea would be that the user could also send email from the Presto without a computer. Would any of you find this feature useful? Do you see any flaws in the idea? I'd like to hear what you think! Product Feedback Tue, 18 Mar 2008 18:29:47 GMT Peter Redmer http://www.prestoplace.com/forum/thread/10347/Keyboard-and-sending-feature-for-Presto-/#discussion?src=forumtopic_rss http://www.prestoplace.com/forum/thread/10289/time-stamp/?src=forumtopic_rss Hi there, Is there any way that in addition to the date the email was sent (or received?) that a time stamp could also be printed? Such as "sent at 4:02pm on Friday, February 22, 2008"? The recipient of the Presto machine I'm maintaining even asked me about this! Thanks, Kelly Product Feedback Fri, 22 Feb 2008 14:53:04 GMT tuxedo76 http://www.prestoplace.com/forum/thread/10289/time-stamp/#discussion?src=forumtopic_rss http://www.prestoplace.com/forum/thread/10275/Nascar-and-other-sports-/?src=forumtopic_rss I don't know if she's the exception or the rule, but my granny LOVES Nascar and would love to receive news reports on Nascar on her Presto....any chance this will be added? How about Bible verses? She'd like that too! Product Feedback Daily Deliveries General Discussion Tue, 12 Feb 2008 18:23:04 GMT Davis http://www.prestoplace.com/forum/thread/10275/Nascar-and-other-sports-/#discussion?src=forumtopic_rss http://www.prestoplace.com/forum/thread/10273/TELEPHONE-COST-TO-GET-EMAIL-/?src=forumtopic_rss Have not purchased yet but when my mother inlaw calls out for her messages will there be a long distance call or an 800 number to use. I am sure there will not be a local number available. She lives in Moorefield WV. John R Product Feedback Sending and Checking Mail Tue, 12 Feb 2008 11:52:39 GMT John R http://www.prestoplace.com/forum/thread/10273/TELEPHONE-COST-TO-GET-EMAIL-/#discussion?src=forumtopic_rss http://www.prestoplace.com/forum/thread/10225/Complaints-turned-to-Congrats-/?src=forumtopic_rss Everything I've read has been great about the Presto service. However, our experience is not so wonderful. We bought my mother a Presto email machine for Christmas and set it up 2 days in advance. I spent 3 days on & off of the phone with the Presto Team. Though the machine would sometimes dial out when forced, it would not call out automatically. It was decided that the machine was defective so it was returned. Now we have a new one. I was able to talk Mom through the setup. It wouldn't work. To make a long story shorter, we got it to call out once last night after a reset and it called out once automatically. Now it has missed the next two call times. I am living in another state and don't really want to have to drive there to resolve this issue. Has anyone else had problems that were eventually resolved. What did it take? It's very frustrating to just keep pulling the plug. Then waiting, then forcing a dial, then waiting some more. And to follow up on our Presto problem.... Peter Radsliff contacted me right away and got everyone in the Presto Team involved... Reviews and Testimonials Product Feedback Sending and Checking Mail Wed, 23 Jan 2008 17:55:05 GMT JLP54 http://www.prestoplace.com/forum/thread/10225/Complaints-turned-to-Congrats-/#discussion?src=forumtopic_rss http://www.prestoplace.com/forum/thread/10188/Formatting-of-Prest-Emails/?src=forumtopic_rss Is there a way to review or preview the final formats of the Presto emails being sent? Product Feedback Wed, 02 Jan 2008 16:10:12 GMT PictureGirl http://www.prestoplace.com/forum/thread/10188/Formatting-of-Prest-Emails/#discussion?src=forumtopic_rss http://www.prestoplace.com/forum/thread/10165/Replacement-Ink-Cartridges/?src=forumtopic_rss I saw one posting that indicated the "Ink Status" report did not work with 3rd party ink cartridges; has anyone found less costly cartridges that will properly register the status? Most of us realize that HP makes money on their ink and other expendables, and at one cartridge per month, that is aboyt $420 per year on ink, more if we step-up the usage with more content. (This may be one reason NOT to use "Presto Styles", because it accelerates the depletion of ink)... Cutting the ink costs by 1/2 or even 1/3 would be welcome, but the ink status reporting is a major requirement for us; so we are on a quest for cheaper ink cartridges that also properly report their status. HP Printing Mailbox Product Feedback Ink, Paper, and Accessories General Discussion Tue, 04 Dec 2007 20:34:56 GMT Greeno http://www.prestoplace.com/forum/thread/10165/Replacement-Ink-Cartridges/#discussion?src=forumtopic_rss http://www.prestoplace.com/forum/thread/10142/Prioritized-Wish-List/?src=forumtopic_rss I have posted a few requests for enhancements, and have seen a number of others. I have also noted that in some cases, there are "hints" of upcoming features, but it is unclear if there is a schedule of future enhancements and targeted release dates. Certainly, if the Presto management is aware of the value to their customers of a particular feature, they could factor that in along with the cost to implement to prioritize the new features. Here is my wish list for Presto fixes & enhancements, I encourage every one to post their “votes” for their top three choices: Enable Account Manager to view Message Headers (From Address & Subject Line) for all items in queue to be delivered Provide delivery metrics history (Message header & Date/Time delivered) Include Time & Date on all messages Enable PDF formatted messages to be delivered, and “as is” (no applied styles, font changes, etc) Enable “unscaled” graphics (i.e.: do not reduce our images to 4” x 6”) Ensure a dial tone is detected BFORE dialing (i.e.: do not disturb voice calls that are in progress) More subscription services that provide “mental exercises” On/Off button One-ream (500 page) paper capacity Enable 3... Product Feedback Wed, 10 Oct 2007 16:30:31 GMT Greeno http://www.prestoplace.com/forum/thread/10142/Prioritized-Wish-List/#discussion?src=forumtopic_rss