Presto Place - Presto Service

Review of the PrestoConnect Service for Your Presto Printing Mailbox

Peter Redmer — Tue, 18 Nov 2008 22:40:56 GMT

The new "PrestoConnect" service has been announced, and it gives the Presto Account Manager even more flexibility and care in communicating with, and taking care of loved ones with a Presto machine. Read on to discover how this new service makes Presto the best solution to stay in touch with your loved ones.

NEWSFLASH: Announcing the PrestoConnect account manager web site! (11-14-08)

Peter R. — Sat, 15 Nov 2008 01:29:54 GMT

Presto Services Inc. is today announcing to the PrestoPlace community a major enhancement to the Presto Mail service. This enhancement affects all Presto account managers and has already been activated as an automatic upgrade to all accounts. Note: all existing Presto features are still available, the enhancements add new functionality to the system. Presto account managers will now have access to the all new “PrestoConnect,” account manager web site. PrestoConnect is a central online hub that enables ten powerful new functions: 1. Pre-scheduled message delivery - messages can now be scheduled for delivery at a later date and time. This can be a great time saver, allowing you to create a number of messages in one sitting that can be delivered on days and times of your choosing. 2. Activity reporting - PrestoConnect allows you to monitor email traffic that comes from approved senders, seeing when they were sent, and from whom. The PrestoConnect home page gives a “dashboard” view of scheduled and delivered communications. Plus, a communications manager lets you view delivery schedule and history. However, all email contents from approved senders remains private. 3. Delivery confirmation - All approved senders (including you) will receive notifications to your email...

Presto Preview Feature

Kevin M — Tue, 24 Jun 2008 16:49:54 GMT

Hey all, I just set my mother up with a Presto printer and I've been attempting to use the preview feature by sending an email with a photo attached to username-preview@presto.com but it's not working. I've sent 2 emails using tht address and still have no received a reply. I've checked my junkmail folder and made sure that the proper email address was associated with the presto account and still nothing. I know this is a new feature and quite possibly you're having issues with it at the moment but just checking up on it. I've actually yet to confirm she's actually received my first text test email as well.

Dialing-out problem solved?

Keara — Sun, 08 Jun 2008 00:58:31 GMT

Hello, I'm quite excited at the idea of getting Presto service for my elderly parents, and plugging them into the active email activity carried on by their children and grandchildren. They do live in a retirement community where they have to dial "9" before being able to dial out. In another thread I saw that someone else had raised this issue some time ago and the Presto folks were going to look into it to see if a solution could be found. So my question is whether the solution has been found and, if so, what steps should I take to make sure that the installation and use of the Presto service goes smoothly?? Thank you for your help!

Problems, Problems, and more Problems!

KSeitz — Wed, 04 Jun 2008 20:24:45 GMT

I recently purchased a Presto for my parents. They don't have a computer and they have kids and grandkids who would like to stay in touch via email. I read all about the product on Amazon and purchased it. I have been living a daily nightmare since my parents opened the box! I live too far from my parents to set this up for them, but my father is great with electronics, so I am patting myself on the back, thinking that I have found the perfect gift. Never have I been so wrong. I have been cruising the forums and looking for answers. I have called customer service (lackluster at best) and I have been beating myself against a wall for days. I found one post that explained my problem nicely, and a response from someone from Presto. In his response to the person who posted, he claimed that the FAQ clearly states that an analog phone line is required. Hmmm. I have read that FAQ. I didn't see anything about that. What it all comes down to is this: My parents (like MILLIONS of others) have digital phone service. When I called and asked for help I was...

Tips & Techniques

stcroix2 — Tue, 06 May 2008 18:02:38 GMT

Keith & Diane here We have been reading the forums for insight into this service. We are about a week from having our 82 year old Mother aboard. She is the sole reason we are here. If you have any information to pass along we would be most appreciative. She has NO computer skills. It is highly debatable how many family members will participate. Our incentive for hooking Mom up to the e-mail system was the fact that NEW Great Grandchildren are beginning to pop up across the country and Mom has yet to see a single photograph! If they won’t snail mail it, perhaps someone along the family tree can forward to Mom a picture circulating on via e-mail? We thought we’d give it a try.

Temporary Suspension of Service

Greeno — Wed, 30 Apr 2008 13:55:25 GMT

Is there a way to temporarily suspend the service? The user we set this up for has been hospitalized, and it will be some time before she will return to her apartment. We didn't want to burn through her subscription when the service was not going to be used for a few months. Thanks in advance...

CCs of items received by Presto User

Capt Midnite — Sun, 27 Apr 2008 19:58:31 GMT

Hey everyone, I have the Presto at my elderly Father's location in another state. Due to his age and state of health, I am the administrator for his account and pretty much take care of all his affairs remotely. Unfortunately, due to the distance I have to travel, my visits to him are few and far between. Is there a way I can receive CCs of the email and daily delivery items he receives so I can discuss and help him with questions and communication issues that result from the things he receives? If not, what are the odds of this feature becoming a part of this service? Thanx - a satisfied customer.