Am I alone, or does anyone else think the Newsstand service is severely lacking? I'm willing to bet that most of us purchased the Presto service for elderly parents. Some are home-bound. Some are in assisted living. Some are in a care home.
They're not very active, don't travel much, don't do big gardening projects, don't do home improvement projects. They couldn't care less about celebrity gossip or astrology. Crosswords are too hard, Sudoku is a mystery.
Yet - most of the Newsstand content is geared to the above. Huh??? Who does Presto think they serve??? Most of their content seems appropriate for those in their 60's, still very active, and online. A MAJOR disconnect in my opinion.......
For example, when I first set up the machine, it printed out 2 FULL PAGES WITH PICTURES from Better Homes and Gardens/50+ The Right Way on makeup tips to make your skin look fabulous! I don't think my 83 year old mother would be interested in that, LOL! I immediately canceled that subscription.
But the Newsstand options are very limited for Presto's demographic........ That's my only beef with the service, but it's an important one!!
We actually have a lot of people from different age demographics, but I think your comments above have a lot of merit. The newsstand choices were made long ago and they need to be reviewed. We will review them and try to include items more targeted towards elder subscribers.
Peter Radsliff
Presto CEO
Presto Insider: Peter Radsliff
CEO, Presto Services Inc.
Peter -
Thank you for the quick reply (and for the PM)! And, as I said in another thread, it's good to know the CEO of Presto actually cares what his customers think and values their opinions and suggestions. I don't want to sound overly critical, we are really 90% satisfied with the service. It's just that I want it to be the best it can be, and give my parents the most enjoyment possible! A little tweaking and we're there! Thanks again!
We SO appreciate new ideas. For many reasons we aren't always able to act on them immediately, but we try, and we don't forget for future implementation. And, yes, I do care very very much and welcome any direct communication to me personally at ceo.direct@presto.com.
Plus, I now have a blog online at http://blog.presto.com
Happy New Year,
Peter Radsliff
Presto Insider: Peter Radsliff
CEO, Presto Services Inc.
Okay Peter! I'm gonna hold you to your word! I'm anxiously awaiting news of new content for your more elderly users, especially word search puzzles.....
We have a large initiative underway that related to more content for Presto users. It's all quite hush-hush right now, but I will be able to say more in a month. Also, I am now chairman of an industry organization named the Aging Technology Alliance (www.agetek.org), and I have been talking to brain fitness companies about them supplying content for our newsstand. So lots in the works. Be patient a bit longer. Barring anything going wrong, I hope to have good news on this in the not too distant future.
Peter
Presto Insider: Peter Radsliff
CEO, Presto Services Inc.
I agree with Brian...my almost 92 year old grandmother loves word search puzzles but is not a fan of crosswords or sudoku. Any word on additional puzzles or content??
We are actively working on providing a new library of content, both free and premium. So you will be able to choose some more interesting titles as part of your subscription, but also have a vast library of other content that you can subscribe to if you are so inclined. We expect this to launch prior to the end of year Holiday time period.
Presto Insider: Peter Radsliff
CEO, Presto Services Inc.
Still not happy with the foot-dragging on this issue. Apparently "soon" or "not too distant future" means a year, at least. Now it appears we will be thrown a bone of free garbage, with the offer of "premium" or "subscription" services. At a "premium" price, I'm sure. Not what any of us were promised when we signed up. MEH!
As I said last DECEMBER - drop 75% of the crap you offer that no one cares about, and offer something useful with the money you saved. Honestly, how much can a daily word search subscription cost?
Apparently, in Peter's case, CEO stands for CHIEF EXCUSE OFFICER. And to think that at one point I thought he actually cared, beyond the bottom line.
hey sarah, how you can say your grandmother is not a fan of crosswords.
______________________
http://www.edogo.com/
Yes indeed. Here is the full story in the articles section of Presto Place: http://www.prestoplace.com/blog/entry/15203/Presto-Announces-New-Updated-Serv...
And you can access the new Newsstand at http://www.prestonewsstand.com
Don't worry, we are committed to providing a good selection of free content to Presto account managers for their Mailbox users. But we are building a vast library of inexpensive content that can be "gifted" by all of your approved senders, as well.
Presto Insider: Peter Radsliff
CEO, Presto Services Inc.
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Oh, and I forgot to add that they don't cook much anymore, nor travel to Europe, LOL!