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March 31, 2009 10:44 AM
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David

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Joined: 12/07/2008

When sending PDF files in the landscape mode the Presto printer is printing out in portrait mode, so we only get 1/2 the page.  This has just started happening after a year of use.  Any ideas?

Discussion:    Add a Comment | Comments 1-2 of 2 | Latest Comment

July 31, 2009 5:22 AM

Dear David:

Has this repeated itself? We specifically test for this, and do not see it as being a problem which makes me think it's a specific issue with that one file being corrupted. Please email me at ceo.direct@presto.com and let me know.

Peter

Presto Insider: Peter Radsliff
CEO, Presto Services Inc.

July 31, 2009 10:02 AM

I was able to correct the problem by changing the settings on my PDF creation software. Thanks.

Discussion:    Add a Comment | Comments 1-2 of 2 | Latest Comment

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