There seems to be no rhyme or or reason to it, because it is not in any particular order. I can see this happening on the preview each time, and have tried to send different ways & sizes, but nothing works! I might send like 8 pictures, but they receive like 16-20 pages, because some pages print a tiny one, then a another tiny one, then a 4 x 6, and so on. I am completely confused, but it's such a waste of ink & paper & I know they love the pictures of the grandkids/great grandkids but it's frustrating to them, as well. Any suggestions would be greatly apprectiated, since I cannot get anyone at Presto to help me!! Thanks in advance!!Hi Reb. this sounds very similar to a question another PrestoPlace user asked. Here is the answer I posted then:
I have spoken to our engineering group, and the issue you describe was created by design. If you send an email with an image embedded within the text (rather than as an attachment), in addition to the larger picture, Presto will also print a thumbnail of the image at the point in the email where you inserted it. This is so that the reader doesn't lose the context, as in "...and we stayed at this hotel:" Without the thumbnail, that statement would be left kind of hanging out there on its own, especially if it was in a relatively long message.
To avoid having the thumbnail print, send photos as attachments, rather than within the email.
Hope this helps!
Jennifer
Presto Insider: Jennifer Sherwood
Senior Manager of Marketing Communications
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