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Presto Preview Feature

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June 24, 2008 11:49 AM

Categories: Presto Service

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Kevin M

Member
Joined: 06/24/2008

Hey all,

I just set my mother up with a Presto printer and I've been attempting to use the preview feature by sending an email with a photo attached to username-preview@presto.com but it's not working. I've sent 2 emails using tht address and still have no received a reply. I've checked my junkmail folder and made sure that the proper email address was associated with the presto account and still nothing. I know this is a new feature and quite possibly you're having issues with it at the moment but just checking up on it. I've actually yet to confirm she's actually received my first text test email as well.

Discussion: Add a Comment | Comments 1-2 of 2 | Latest Comment

Julia Schiff

Presto Insider

member since: 06/05/2008
rank: 105 of 588
2 comments

June 24, 2008 2:13 PM

Hi Kevin,

The Presto Preview feature seems to be working at the moment. Can you confirm that the email address you are using to send the message is the one in your Account profile? By default, your Account uses the email you entered during setup, although you can add more alternate email addresses on the Account Management site. In order for this feature to work, the sender needs to be on the user's Presto Friends List. If this turns out not to be the problem, then let me know and we can take more steps to sort it out.

Thank you!
Julia

Director of Product Management
Presto Services, Inc.

Kevin M

Member