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June 7, 2008 08:10 PM

Categories: General Discussion

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Keara

Member
Joined: 06/07/2008

Hello, Presto-ites,

I'm on the verge, I'm sure, of buying the necessary HP printer and signing up for Presto service for my parents, ages 82 and 86.

They spend most of the day, on most days, in my father's single room in the nursing care section of their retirement community. It's not tiny, but space is at a premium. So that's my first question -- how much space does the whole package take up? Has anyone found a really nifty way of dealing with the space issue?

Second, I'm anticipating some criticism from one or more grown siblings for unilaterally making this purchase and installing it. (I don't dare ask for their agreement first because I truly fear that they won't give it.) Has anyone else run into this? Any suggestions for dealing with it? I guess I'll just say that I've shouldered all the expense and if no one uses it, we can always remove the printer and no harm done. But still - any experiences to relate?

I'll be the account manager for my parents, but one brother who lives much closer to them will probably have to look after paper and ink supplies. So that might be one ground of complaint.

Of course, to the extent space is not a problem, that will ease my path.

Thanks for any thoughts, war stories, suggestions!

Discussion:    Add a Comment | Comments 1-3 of 3 | Latest Comment

June 8, 2008 6:41 PM

We get lots of comments from Presto users who at first say, "I don't need email" followed after someone like you "forces" it on them by the users saying, "Presto is the greatest gift I have ever received." We hear this as a common theme. And it makes sense. "Email" sounds scary, especially to someone who is not conversant with computers. But as those of us who use email know, it is merely a tool, sometimes helpful, sometimes burdensome...but always convenient.

The big "secret" is that Presto is really MOST useful to you and your siblings (and the grandkids) who now can use email as a tool to connect with Mom and Dad. Once everyone knows that they can use their email-capable cell phones, laptops and PCs to make it easy to include grandma and grandpa in family chain letters, they will find themselves connecting more often, with much less hassle.

So, I think you will find your siblings are okay with the purchase once they find out how convenient Presto is for them, too. Be sure to stress that Mom and Dad are protected from junk mail and spam.

You may also find that Mom and Dad can handle the ink and paper replenishment as well. HP did a great job engineering the Printing Mailbox to be extremely easy to set up and replenish. And you can monitor ink and paper usage from the Presto account manager web site.

Lastly, if you purchase from Presto.com, we offer a 60-day money back guarantee, so there is little risk.

Presto Insider: Peter Radsliff
VP Marketing, Presto Services Inc.

June 8, 2008 8:13 PM

Thank you for your thoughtful reply. You are saying, I think, that the Mailbox (and Presto) will prove its worth over time. And that doing so won't even take a real long time.

YOu don't mention the space issue. I guess that comes under the beneft > cost equation too.

Actually, my mother had a laptop and used to send and receive email. The early- Alzheimer's symptoms she now has prevent her from continuing to do that. However, she will love getting messages and photos once more.

Believe me, I'm already a believer!!

June 8, 2008 10:27 PM

Sorry I forgot the space issue, I have a suggestion:

I haven't actually done this yet with my own family, but I thought a good solution would be to build a small shelf that would reclaim the footprint taken up by the printer. I'm envisioning a box-shaped piece with no front or back that the printer sits within. You can then place something on top of the box and essentially not lose the "footprint" space (like a doily with a lamp?).

This may be ridiculous depending on your parent's living space, but it's an idea anyway. My mother in law has her Presto in the bottom of her TV stand.

Presto Insider: Peter Radsliff
VP Marketing, Presto Services Inc.

Discussion:    Add a Comment | Comments 1-3 of 3 | Latest Comment

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