OK, here goes:

To initiate a "force dial" teach your Presto user to do the following:

1. Press and continue holding the "stop" button
2. While holding the "stop" button down, press and release the "+" button twice

They should hear the Presto tone and the Printing Mailbox will then dial in to collect mail (if any is there). There is no indication that the printing mailbox is doing anything while dialing and downloading mail.

Depending on the amount of mail pending, the dialing process should take about five minutes or less (more if there is a lot of mail). Any downloaded Presto Mail will then automatically be printed!

Hope this helps.

Presto Insider: Peter Radsliff
VP Marketing, Presto Services Inc.