China Tiger, Here are some answers:
1. We are considering a whole raft of account manager-focused features.
2. You answered this yourself, it corrects itself on the next dial-in.
3. There is a process the Presto Printing Mailbox follows depending on the curcumstances of phone usage. Typically, it tries again multiple times and then waits for the next scheduled dial-in time.
4. Sorry, account managers cannot force this (except for calling the Presto user and asking them to initiate a "force dial."
Hope this helps
Presto Insider: Peter Radsliff
VP Marketing, Presto Services Inc.


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Re #2, I now see that the answer is the changes will take effect the next time the printing mailbox dials in to check for messages.