Dear Diggersmom:
Presto is designed to not interrupt phone calls, but since phone line quality varies so greatly across the U.S., there isn't only one way that Presto operates in all situations. As you mentioned, you can limit the number of times the mail is delivered. You can also instruct your Mom that she can press the "stop" button on her Printing Mailbox, if because of her specific phone line situation, it continues trying to dial over her conversation. It's pretty easy to manage one way or the other -- and for many people, it's not a problem at all. We don't get many complaints about this. That said, we are working on even better line-in-use detection software that will be automatically upgraded into existing Printing Mailboxes sometime in 2008.
Presto Insider: Peter Radsliff
CEO, Presto Services Inc.
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