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January 18, 2008 03:08 PM

Categories: Sending and Checking Mail

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DonDaniels

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Joined: 01/18/2008

RESOLVED! Removing the "SendCharset=0" entry from Eudora's INI file solved this problem.


I cannot get any mail from my client [Eudora (7.1.0.9)] to make it to my mother's new Presto printer. All attempts, even one with nothing but one attached .JPG, get dumped with a Presto Bulletin rejecting the messages for "unsupported formatting" with no clue as to what specifically is the problem.

In order to help pinpoint the problem, I was able to use a web-based client to finally get *something* to the printer in question. An analysis of that successful message vs. rejected versions [as captured via CC:s to another account] is available at http://d2.gap.net/Misc/PrestoFormatRejectionProblem.pdf.

As explained in the analysis that one instance has been narrowed to a very few possibilities within the headers. If I were to know specifically what is causing the problem [the Presto Bulletins should quote the portion of messages that have been rejected for this and, probably, other causes] I could likely implement some kind of effective work-around.

Discussion:    Add a Comment | Comments 1-3 of 3 | Latest Comment

January 18, 2008 5:17 PM

Dear Don:

I will get someone to investigate this and post an answer back to you ASAP.

Presto Insider: Peter Radsliff
CEO, Presto Services Inc.

January 19, 2008 12:55 PM

Hey Don - I like the picture you're using for your avatar.  Where was it taken?  I can't quite make out the sign next to you.

January 22, 2008 2:02 AM

Dear Don:

I'm so glad you were able to get this to work. Thanks to the Presto engineers for their assistance. 

Presto Insider: Peter Radsliff
CEO, Presto Services Inc.

Discussion:    Add a Comment | Comments 1-3 of 3 | Latest Comment

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