Peter R. said: When we created the Presto Service, we spoke about this and decided to make the system simpler and with less choices (such as the ability to manage two separate friends lists). Of course, for people who are managing multiple Printing Mailboxes like yourself, having new members on a combined friends list means that notification emails are sent to everyone on the list as you mentioned, which could cause confusion. For account managers who have only one Presto, this is not an issue at all. And, for people like you that have more than one Presto, you could have chosen to sign up for two separate accounts in the beginning, deciding to keep the two Presto customers completely separated with two separate friends lists.

I don't get the logic on that decision. It was definately a bad choice if someone consciously made the decision for a shared friends list if you were going to allow one Login Account at presto.com to manage multiple mailboxes. I would get your logic if you told me each login can only manage one Presto Printing Mailbox. (That would be making the system simple.) I really think the truth is that no one considered this situation in the architecture phase of the project and beta testers didn't catch it, and the software database was designed poorly, so a quick fix of separating the friends list can not be implemented. The lack of the ability to push an e-mail address to another account proves bad database design.

Question: Since your system allows for one Login Account to manage multiple PPMs, what would have made me think to sign up for multiple login accounts, one for each PPM? The ability to manage multiple PPMs in one account is awesome, so when I saw that, of course that is the route I took. I set up the first Presto, then loaded all the friends. A few weeks later I set up the other Presto and then started loading friends. It was then that I found the bug. There was no notice within the system user interface that told me the friends list would be shared. Also, I had already secured the @presto.com e-mail address for the second PPM. I wasn't willing to give that up.

Doesn't it seem logical to you that a lot of people might buy multiple PPMs? To me it is obvious that many people would buy one for each set of grandparents. In most cases, the grandparents are not going to have the same circle of friends. See my logic? That is why I really don't believe someone consciously made the decision for a shared friends list.

This really is a problem and I am shocked Presto has not taken it seriously. I've heard your answer before, back in January when I first reported it. It is now September and no action has been taken on this. 

The real problem is "bad database design" from the beginning. I have managed two of these things for nearly two years and I haven't seen any system bugs fixed.

Does Presto still not have separate friends lists? It has been nearly 2 years since I reported the bug. I manage two Prestos and the two people don't know each other, hence have separate friends. It is VERY confusing for "new" friends to receive a message that they have been approved to mail to a Presto Printing Mailbox owner that they don't know.

Two years ago the obvious answer was for me to have two separate administration accounts. I am fine with that, but two years ago the Presto system was unable to port e-mail addresses from one account to another. Has that problem at least been fixed?